Return Policy

At PAMIR SUEDE, each coat is carefully selected and inspected before dispatch. Due to the nature of our products, all sales are final.

No Returns or Exchanges

We do NOT accept returns or exchanges for any reason, including:

Change of mind
Incorrect size or fit
Style or colour preference

Please ensure you review product descriptions, sizing information, and images carefully before placing your order.

Natural Characteristics

Our coats feature natural materials, vintage finishes, and handmade elements. Minor variations in colour, texture, or detailing are part of the coat’s character and are not considered faults.

Sizing Disclaimer

Sizing information is provided as accurately as possible. As we do not accept returns for sizing issues, we strongly recommend checking measurements carefully before purchasing.

Contact Us

If you have any questions before placing an order, please:

DM our Instagram: @pamirsuede

OR Whatsapp: +44 7453811659

OR visit our Contact Us page and leave your details, and we will aim to respond as soon as possible.

Frequently asked questions

We do not accept returns or exchanges for any reason. All sales are final. Please review your purchase carefully.

My goal is to show the world the beauty of Afghan culture through handmade coats, while creating one of the few safe sources of income for girls in Afghanistan and proving that our culture is something to be proud of, not hidden.

We operate on exclusive drops. Each coat is unique and handmade, ensuring no two designs are ever the exact same.

Once a coat sells out, restocks are not guaranteed.

We recommend following our social media and turning on notifications to be informed on future releases.

We ship directly from the UK, and will work quickly to try ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured in Afghanistan. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Our coats are handmade in Afghanistan, and then shipped to the UAE, and then the UK. This can take up to 3 weeks, and sometimes longer. You can follow our social media for updates on our latest drops.